Firms are usually segmented into
three levels: the corporate level, the business level and the functional level.
All these three levels come up with different corresponding strategies.
Authors: Naveed Ahmed, Raja Ahmed Jamil
Here, at the moment, we are
concerned with the business level strategies. A business level strategy is one
that is concerned with the competitive position of a business unit. How a
business unit gains competitive advantage? How it differentiates itself from
others? How does it become low cost producer? Or how does it become a master at
a particular niche? Answers to all these questions are addressed by business
strategies.
World’s famous management Guru
Michal porter suggested three strategies for strategic thinking to compete in
the market and become a market leader.
Overall cost leadership
This strategy involves capturing
the large market share by providing lower cost product with least production
and distribution cost. So the product that is offered is a quality product at a
low cost as compared to competitors.
Companies achieve this cost
leadership by doing mass production and by achieving economies of scale. Thus
product is a homogenous with very little or no level of customization.
Consider for example, Southwest
airlines, achieve overall cost leadership by offering minimized services. They
offer no meals, standardized services, short air trips, less busy airports and
short time to get onboard. All these actions lead to reduced costs which are
reflected in reduced charges to customers.
Differentiation strategy
Companies try to differentiate
themselves by offering values to the customers. Companies differentiate
themselves through quality, technology, style, and so many other ways to become
a market leader.
So the product offered is not
standardized, instead a customized one. As a result charges are higher with
higher level of satisfaction. Here no mass production is done.
Consider for example, the Porsche
motors. At their website you can customize your own car. You can choose the
color, interior, tires and much more just by using your computer. Try different
combinations and ultimately customize your own car. However, this customization
leads to higher prices charged to the customers.
Focus strategy
While overall cost leadership and
differentiation strategies concentrate on larger segment of the market, the
focus strategy focuses on smaller, unserved segment of the market. That is why
it is also called niche strategy.
Examples of business following
niche strategies are Blackberry as they are targeting professionals only,
Mercedes is targeting Executives and Burj Al Arab Dubai are focusing on elites
etc.
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